Website Terms and Conditions

PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Valued Asset Coaching & Consulting in relation to your use of this website.
By using this website, you signify your acceptance of these terms and conditions of use. For the purposes of these terms and conditions, “Us”, “Our” and “We” refers to Valued Asset Coaching & Consulting and “You” and “Your” refers to you, the client, visitor, website user or person using our website.

Amendment of terms
We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. We will endeavour to highlight any significant or substantive changes to you where possible. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and Valued Asset Coaching & Consulting and Katrina Casaclang rights and obligations to each other.

Limitation of Liability
If you wish to use our website it is essential that you agree and accept that Valued Asset Coaching & Consulting is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in the information, or any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.
It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Links to other websites
Valued Asset Coaching & Consulting may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Valued asset Coaching & Consulting and the owners of those websites. Valued asset Coaching & Consulting takes no responsibility for any of the content found on the linked websites.
Valued Asset Coaching & Consulting website may contain information, images or reference to services provided by third parties for which Valued Asset Coaching & Consulting accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

Professional services
a) The professional services provided by Valued Asset Coaching are executive and leadership coaching, supervision, training, facilitation and consulting programmes, as stated in our proposals and described on our website;
b) The terms Executive Coach, Leadership Coach or Facilitator are used as functional titles for the partners or
our associates as decided by you for each assignment.

Fees
Fees: Our service fees for each assignment are stated in a specific proposal per assignment and are quoted exclusive of GST unless otherwise indicated. The fees for each assignment are billed in full at the commencement of the project, unless negotiated with the client and explicitly stated within the proposal. Fees and online payment options for individual one to one coaching will be forwarded by email link, on request either in writing or verbally by phone or online consultation call.
b) Expenses: Relates to expenses incurred in the delivery of the professional services; specifically, travel, accommodation, out of pocket expenses, venue/equipment hire and associated group programme material. These will be charged as per the agreed specific proposal.
c) Approval: Prior to the commencement of each engagement, expected expenses will be agreed and approved with you. As the engagement proceeds, we will seek your approval before providing any additional input incurring any extra costs beyond our original estimate.

Invoicing & Payment, Cancellation Policy
a) Invoicing: Valued Asset Coaching invoices are issued as per 2(a). Individual accounts for personal Leadership or executive coaching are payable prior to the session taking place via online payment portal. Accounts for agreements made with a business or organisation for services on behalf of their employees, are payable within fourteen days and we reserve the right to charge interest on unpaid accounts after that period.
b) Cancellation: Upon commencement of the program, should you decide to terminate the relationship, no refund will be provided for the payment made.
c) Changes to schedule: Should the delivery date change, at least one-week notice is required. Valued Asset Coaching & Consulting reserves the right to charge a full facilitation fee for notice of less than one week.

Electronic mail
We are able to send and receive word processing documents electronically. However, electronic mail is not secure, and any documents transmitted may, among other things, be copied, recorded, read or interfered with by a third party while in transit. If you ask us to transmit any document to you electronically, you agree to release us from any claim you may have as a result of any unauthorised copying, recording, reading or interference with that document after transmission, for any delay or non-delivery of any document and for any damage caused to your system or any files by a transmission.

Termination
Both parties may terminate an agreement or purchase made through this website for any reason with one week’s written notice. Despite any termination, you agree to pay our costs incurred up to termination.
Intellectual Property Rights
All original materials produced on this website will be the intellectual property rights of Valued Asset Coaching & Consulting. All materials will be required to bear the acknowledgement of our materials, methodologies and processes, including the intent in which the programs are designed. All information, documentation and manuals should make reference to: Valued Asset Coaching & Consulting. Materials may not be reproduced unless specifically approved otherwise in writing by Valued Asset Coaching & Consulting

Indemnity
a) All services, materials, methodologies, processes and advice are supplied only on the basis that we incur no liability to you or to any other party whether in contract or in tort (including negligence) or otherwise in respect of any matter arising out of the use or interpretation of the information thereby derived by you, by us or any other party.
b) All documentation prepared by us represents opinions and must not be relied upon as statements of fact. In particular, while we make efforts to ensure that our materials avoid discrimination based on sex, age and race, no guarantee is given that this will be avoided in any interpretations.
c) While we will take every care to ensure the accuracy of results and guidelines, our maximum liability in respect of any claim of whatever nature arising out of our services shall be limited to a credit note of the fee for the assignment, but no liability for any indirect or consequential loss (including any loss of profit) will be accepted.

Disclaimer
To the fullest extent permitted by law, Valued Asset Coaching & Consulting absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Valued asset Coaching & Consulting gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.
Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.
It is your sole responsibility and not the responsibility of Valued asset Coaching & Consulting to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

Your Privacy
Valued asset Coaching & Consulting and Katrina Casaclang provide a service of executive and leadership coaching, consulting and organisational development. We are committed to protecting your privacy. We use the information we collect about you via this website to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our separate Privacy Policy carefully.
You may change your details at any time by advising us in writing via email to katrina@valuedassetcoaching.com All information we receive from our customers is protected on the website by WIX data privacy framework. Furthermore, all customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

Third Parties
We do not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and assist in meeting customer needs generally. In addition, we may use the information that you provide to improve our website and services but not for any other use.

Disclosure of Information
Valued asset Coaching & Consulting may be required, in certain circumstances, to disclose information in good faith and where Valued Asset Coaching & Consulting is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

Restrictions of use
This website contains material which is owned by us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.
Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Whole agreement
These terms and conditions represent the whole agreement between you and Valued Asset Coaching and Consulting concerning your use and access to Valued Asset Coaching & Consulting website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

Jurisdiction
This agreement is governed in all respects by the laws of Queensland, Australia and you agree to submit to the exclusive jurisdiction of the courts of Queensland in any dispute arising out of or in connection with this agreement including any question regarding its existence, validity or termination.